Simplify Your CRM

Move away from legacy CRM platforms to a wholistic platform that helps you tie CRM and Business Performance together.

Boost sales and increases efficiency. Manage all your sales, marketing, support and suppliers effortlessly. Plus, make your company easier to do business with full self serve offering to your customers and suppliers

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Sales Management

Sales

360 Degree Deal View:

Everything you want to know about a deal in a single place - deal size, decision makers, touch points, expected close date and more

Customizable Sales Process

Create multiple custom stages, personalized views, re-organize the layout more to suit your needs and processes

Quote to Invoice

Create a quote by adding products and services. Specify the price, quantity and send the quote across to your customers directly from the CRM

Click-to-Call Solution

Call your Leads and Customers immediately from iCRM using our Click-to-Call solution

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Marketing

  • Email Marketing

    Send beautiful emails effortlessly to segmented audiences. Target and track email campaigns to build trust with prospects.

  • Full Campaign Management

    Manage all your marketing campaigns and track their performance from lead generation till deal closure stage

  • Template builder

    Easy to build email templates, drag and drop editor, and automation tools to track analytics in real-time

  • Webforms Builder

    Webforms to automatically create leads and contacts from website form submissions

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Customer Support

Full Case Management

Fully automate case creation, assignment, and resolution process. Make it easy for team members to collaborate seamlessly to ensure quick case resolution

FAQ into Knowledge

Turn frequently asked questions into knowledge base accessible on self service portal to reduce case volume and help your team focus on solving more complex problems

Manage Satisfaction

Use workflow tool to increase case management efficiency. Perform customers surveys upon every interaction

Self-Serve Portal

Engage with your clients through customer portals

Suppliers

  • Email Marketing

    Send beautiful emails effortlessly to segmented audiences. Target and track email campaigns to build trust with prospects.

  • Full Campaign Management

    Manage all your marketing campaigns and track their performance from lead generation till deal closure stage

  • Template builder

    Easy to build email templates, drag and drop editor, and automation tools to track analytics in real-time

  • Webforms Builder

    Webforms to automatically create leads and contacts from website form submissions

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Analytics

Customizable Reports

Full flexibility to create Reports and/or Dashboard to visualize the status and outcomes across your customer and supplier journey

Connect Data for One View

Connect all your data sources via API or CSV upload and see how all your all your business operations are performing in real time. Draw insights from the various activities, process stages, and overall progress to help you spot opportunities for improvements

Dashboards & Scorecards

Ensure the priorities for your business are being achieved and or progressing in the right direction

Efficient algorithms

Automation

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Workflows for Automation

Automate your team's repetitive tasks and digitize your processes

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In/outbound Email Linked

Transforming emails into lead records

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Webforms For Data Capture

Automatically create leads and contacts with website form

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Automated Email Flows

Nurture your leads and deals with customizable email template sequences

Integration

Onion Skin Integration

Have existing corporate messengers and email agents in one tab and one brand style

Data Import

API connection to any data sources to track all your business performance in single view

Connect External Data

Import data from other CRMs via CSV upload or API connection

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